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SCENE 05 GETTING AROUND

Taking the metro

Find the station, show your destination, and leave through the right exit.

BEST SHORTCUTShow the destination on your phone
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地铁 METRO
ABC
2号线 · LINE 2
BEFORE YOU START · CITY TRANSPORT

From the street entrance to the right exit

Metro systems are efficient, but large stations can have many entrances, long transfers, and exits far apart. Know the line direction and destination exit before you pass the gate.

01

Find the correct station entrance

Match the station's Chinese name and metro logo. An entrance letter is not always your final exit letter. Follow signs downstairs and prepare for a security check of bags.

02

Choose one payment method

Buy a single-journey ticket, use a local transport card, or activate a city transport QR code in Alipay where supported. Keep the ticket or use the same QR/payment method when exiting.

03

Choose the direction

Find your line number and color, then check the terminal station shown for each direction. Count the stops and look for the transfer station before boarding.

04

Transfer and leave by the right exit

Follow Transfer signs without leaving the paid area. At your destination, check the exit map for the closest letter or number before scanning out.

!
COMMON PROBLEMS

What catches visitors out

The right station, wrong exit

Exits may be several blocks apart. Save the venue's recommended exit, not only the station name.

QR code is for the wrong city

In Alipay Transport, confirm the current city and metro service before entering.

Last-train times vary

Do not assume every line runs late. Check the local operator's current schedule for your route.

NEXTLearn only the Chinese you may need to say.
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YOUR ROUTE

From entrance to exit

STEP 01 · SIGNS

Six signs worth recognising

STEP 02 · BUY A TICKET

Show where you want to go

FIND THE TICKET AREA在哪里买票?Zài nǎlǐ mǎi piào?Where can I buy a ticket?
SHOW YOUR DESTINATION我要去这里。Wǒ yào qù zhèlǐ.I want to go here.
NUMBER OF TICKETS
单程票 · One-way ticket
YOUR REQUEST我要买一张去这里的票。Wǒ yào mǎi yì zhāng qù zhèlǐ de piào.I’d like 1 ticket to this destination.
PRICE多少钱?Duōshao qián?How much is it?
CASH可以用现金吗?Kěyǐ yòng xiànjīn ma?Can I pay with cash?
CARD可以刷卡吗?Kěyǐ shuākǎ ma?Can I pay by card?
TICKET MACHINE我不会用这个机器,请帮我。Wǒ bú huì yòng zhège jīqì, qǐng bāng wǒ.I can’t use this machine. Please help me.
MOBILE PAYMENT

Pay with Alipay

Look for 支付宝 or the Alipay symbol. Support varies by city and ticket machine.

1 Find 支付宝2 Scan or show3 Check 支付成功
ASK FIRST可以用支付宝吗?Kěyǐ yòng Zhīfùbǎo ma?Can I use Alipay?
SCAN我扫这个码吗?Wǒ sǎo zhège mǎ ma?Should I scan this code?
CHECK PAYMENT付款成功了吗?Fùkuǎn chénggōng le ma?Did the payment go through?
IF IT FAILS支付失败了。可以用现金吗?Zhīfù shībài le. Kěyǐ yòng xiànjīn ma?The payment failed. Can I pay with cash?
STEP 03 · ENTER

What you may hear

STEP 04 · ROUTE

Show your destination

SHOW YOUR PHONE AND SAY我要去这里。怎么走?Wǒ yào qù zhèlǐ. Zěnme zǒu?I want to go here. How do I get there?
CHOOSE A LINE
号线在哪里?èr hào xiàn zài nǎlǐ?Where is Line 2?
REAL SCENE · LISTEN & SPEAK

Asking for metro directions

Show your destination, ask which exit to use, then follow the letter or number signs—you do not need to learn the exit labels.

A foreign traveler asking a Chinese metro employee for directions near the station gates
TRAVELERYou · PassengerSTAFFMetro staff
Set up speaking practice

Allow microphone access once. Your voice is used by the browser to recognize the sentence.

1·2·3

Listen → Practice → Check: hear the model, speak the sentence, then use the recognized words and match score to improve.

You · Passenger请问,地铁站在哪里?Qǐngwèn, dìtiězhàn zài nǎlǐ?

Excuse me, where is the metro station?

Metro staff一直走,然后左转。Yìzhí zǒu, ránhòu zuǒzhuǎn.

Go straight, then turn left.

You · Passenger我要去这里。怎么走?Wǒ yào qù zhèlǐ. Zěnme zǒu?

I want to go here. How do I get there?

Metro staff坐二号线。Zuò èr hào xiàn.

Take Line 2.

You · Passenger从哪个出口出去?Cóng nǎ ge chūkǒu chūqù?

Which exit should I use?

Metro staff三号口。Sān hào kǒu.

Exit 3.

IF SOMETHING GOES WRONG

Six useful help phrases

↩️
WRONG DIRECTION我坐反了。Wǒ zuò fǎn le.

I went in the wrong direction.

⏭️
MISSED THE STOP我坐过站了。Wǒ zuò guòzhàn le.

I missed my stop.

CAN’T ENTER我进不去。Wǒ jìn bú qù.

I can’t get through the entry gate.

🚫
CAN’T EXIT我出不去。Wǒ chū bú qù.

I can’t get through the exit gate.

🛗
ELEVATOR电梯在哪里?Diàntī zài nǎlǐ?

Where is the elevator?

🙋
ASK FOR HELP可以帮我吗?Kěyǐ bāng wǒ ma?

Can you help me?

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STOP
SCENE COMPLETE

You’re on your way!